Reward Program Instructions

Instructions on how to use your Rewards ID and collect points.

If you are shopping online please do mention your rewards ID in the notes while checking out.
If you are shopping through our digital channels whatsapp or Instagram, once you confirm your order with our sales agents, please mention your rewards ID to add your points.
If you are shopping in store, on our Pos present your rewards ID or phone number to add your points.

If you forget to present your rewards ID, you can always claim within 30 days your missed points. Email us at or  by submitting a claim request at

To check your Rewards points collected.
Visit, log in to your account and select my rewards points. Please allow 72 hrs for the update.

To redeem your points please visit for instructions.

Redeemed points are valid for 1 year from date of issuance.
When you register on our website , you can log in to your account and check your points . Please allow 72 hrs or 3 business days to update your points.
For each 1000 LL spent at Seaside Avenue , Online , Whatsapp order , or in store you get a total of 1 point
Redeeming your points can be done by sending a Redeem Request on

or by sending email to
If you are registered in our Rewards Program , and you missed giving out your Reward ID during your Purchase , you can always claim your points for purchases up to 30 days by submitting a request to
Each 10000 points redeemed equals to 250,000 LBP